We have been working really hard over the last couple of months to bring you a lot of updates to iDashboard to help make your daily iDashboard tasks a lot easier. All these updates that we have been rolling out to iDashboard have been a direct result of discussions with our users to find out exactly what they like, what they love and what they would love. After weeks of preparation and improvements to our capacities and computing power we are excited to rollout the newest feature to iDashboard: Messaging Center.
We all know what this is like: spend a few hours out of the office at appointments and meetings only to return to a dozen messages, often spread across SMS, emails, Skype messages, instant messages and Post-it notes – impossible to manage! So why can’t all these messages be in the one place? Messaging Center allows your office to do just that, send short once-off messages, similar to an SMS, to other staff in your office via iDashboard.
Messaging Center allows you to:
- Send short 160-character messages to other staff in your office
- Send group messages or office announcements
- See when your messages have been read and by who
- Reply quickly to a message with one click
- Keep track of which messages you have acknowledged or followed up
- Optionally send the message as an SMS too for 15c per receiver
If you use iDashboard all day and constantly have it open, there is even a cool little alert box that pops up in the bottom right corner of your screen. Click the alert to go directly to the message or simply ignore it and it will go away. What’s best is that you can send a new message wherever you are in iDashboard without having to actually leave the listing, contact, report or screen you are currently working on, making it the ideal tool for reception and admin staff who don’t want to change screens or applications, which can attribute to workflow disruptions and increase the possibility of mistakes.
And how much is this going to cost? IT’S FREE! We have decided that this feature is so cool that we want to share it with all of our users, it really is a simple and effective way to keep your messages all in one spot and anyone in your office can use it!
Get started with our great new Messaging Center today by clicking the new Mail tab in iDashboard!
Please note that to use Messaging Center effectively you must have your own username and password for iDashboard. This can be sent on the Admin > Employees tab. If you want to send your messages as an SMS you need to have a mobile number associated with your employee profile. SMS messages are 15c each.